Current Customer(s)
Market Share (Est.)
Ranking
The top three of NICE CXone’s competitors in the Customer Experience category are Trustpilot with 21.21%, Zendesk with 16.84%, Intercom with 8.67% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Trustpilot | 205639 | 21.21% | NICE CXone vs Trustpilot |
Zendesk | 163252 | 16.84% | NICE CXone vs Zendesk |
Intercom | 84054 | 8.67% | NICE CXone vs Intercom |
Adobe Marketing Cloud | 73008 | 7.53% | NICE CXone vs Adobe Marketing Cloud |
Freshworks | 33887 | 3.50% | NICE CXone vs Freshworks |
Qualtrics | 29255 | 3.02% | NICE CXone vs Qualtrics |
Podium | 27148 | 2.80% | NICE CXone vs Podium |
Campaign Monitor | 25281 | 2.61% | NICE CXone vs Campaign Monitor |
Yotpo | 23433 | 2.42% | NICE CXone vs Yotpo |
Adobe Commerce Cloud | 23265 | 2.40% | NICE CXone vs Adobe Commerce Cloud |
Qualtrics Research Core | 22077 | 2.28% | NICE CXone vs Qualtrics Research Core |
Smartlook | 21199 | 2.19% | NICE CXone vs Smartlook |
Smile.io | 19500 | 2.01% | NICE CXone vs Smile.io |
Zoho CRM | 19425 | 2.00% | NICE CXone vs Zoho CRM |
Pendo | 15328 | 1.58% | NICE CXone vs Pendo |
Salesforce Service Cloud | 14145 | 1.46% | NICE CXone vs Salesforce Service Cloud |
Pipedrive | 13736 | 1.42% | NICE CXone vs Pipedrive |
OneAll | 11334 | 1.17% | NICE CXone vs OneAll |
Sitecore | 10341 | 1.07% | NICE CXone vs Sitecore |
Bazaarvoice | 8083 | 0.83% | NICE CXone vs Bazaarvoice |
Popular Comparisons
The top three of NICE CXone’s competitors in the Customer Experience category are Trustpilot with 21.21%, Zendesk with 16.84%, Intercom with 8.67% market share.
NICE CXone vs Trustpilot
NICE CXone vs Zendesk
NICE CXone vs Intercom
NICE CXone vs Adobe Marketing Cloud
NICE CXone vs Freshworks
NICE CXone vs Qualtrics
NICE CXone vs Podium
NICE CXone vs Campaign Monitor
Around the world in 2024, over 454 companies have started using NICE CXone as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Honeywell International, Inc. | 10,000+ | Morristown | New Jersey | United States | |
ADT, Inc. | 10,000+ | Boca Raton | Florida | United States | |
Orange Business Services | 10,000+ | Paris | Ile-de-France | France | |
NTT Data | 10,000+ | Plano | Texas | United States | |
Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States | |
Charles Schwab Corporation | 10,000+ | Westlake | Texas | United States | |
Claro | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
ManpowerGroup | 10,000+ | Milwaukee | Wisconsin | United States | |
HCL | 10,000+ | Noida | Uttar Pradesh | India | |
Verizon Communications, Inc. | 10,000+ | New York City | New York | United States |
The top three products and services offering customers that use NICE CXone for Customer Experience are Consulting (23), Cloud Services (18), Wealth Management (17).
Customers
The majority of NICE CXone's customers for the customer-experience category fall in the company size of 10,000+ employees (119 companies), 1,000 - 4,999 employees (102 companies), 100 - 249 employees (58 companies).
Employee Size
The top three geographies of NICE CXone for customer-experience are the United States with 312(73.58%), United Kingdom with 23(5.42%), Australia with 20(4.72%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top NICE CXone competitors?
NICE CXone’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Trustpilot NICE CXone vs Zendesk NICE CXone vs Intercom.
What is NICE CXone customer distribution based on company size?
What is NICE CXone market share in the customer-experience?
What are the top countries that use NICE CXone?
What are the top industries that use NICE CXone?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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