SAP Contact Center
SAP Contact Center software can help you seamlessly queue, prioritize, and route customer contacts.
Market Share of SAP Contact Center
Current Customer(s)
8
Market Share (Est.)
0.03%
Ranking
#67
Top Competitors and Alternatives of SAP Contact Center
The top three of SAP Contact Center’s competitors in the Cloud Contact Center Software category are Irene with 36.66%, NICE inContact with 13.32%, Coveo with 12.83% market share.
Popular Comparisons
Top Competitors and Alternatives of SAP Contact Center
The top three of SAP Contact Center’s competitors in the Cloud Contact Center Software category are Irene with 36.66%, NICE inContact with 13.32%, Coveo with 12.83% market share.
SAP Contact Center vs Irene
SAP Contact Center vs NICE inContact
SAP Contact Center vs Coveo
SAP Contact Center vs Amazon Connect
SAP Contact Center vs Virtual PBX
SAP Contact Center vs Cisco Unified Contact Center Enterprise
SAP Contact Center vs Spoken Communications
SAP Contact Center vs NICE CXone
Customers of SAP Contact Center
Around the world in 2024, over 8 companies have started using SAP Contact Center as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| SAP | 10,000+ | Walldorf | Baden-Wuerttemberg | Germany |     |
| TechnipFMC plc | 10,000+ | London | England | United Kingdom | |
| ALBtelecom | 1,000 - 4,999 | Tirana | Tirane | Albania | |
| Sanoma Oyi | 1,000 - 4,999 | Helsinki | Uusimaa | Finland | |
| AtlantConsult | 50 - 99 | Budd Lake | New Jersey | United States | |
| Con4pas, A.S. | 20 - 49 | Prague | Praha | Czech Republic | |
| Arvato | 10,000+ | Guetersloh | North Rhine-Westphalia | Germany | |
| Conserva Resources | 0 - 9 | New Jersey | United States | |
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SAP Contact Center Customers by Products and Services
The top three products and services offering customers that use SAP Contact Center for Cloud Contact Center Software are Subscriptions (1), Talent Management (1), Business Process Outsourcing (1).
Customers
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SAP Contact Center Customers by Employee Size
The majority of SAP Contact Center's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (3 companies), 1,000 - 4,999 employees (2 companies), 20 - 49 employees (1 companies).
Employee Size
SAP Contact Center Customers by Geography
The top three geographies of SAP Contact Center for cloud-contact-center-software are the United States with 2(25.00%), Germany with 2(25.00%), Finland with 1(12.50%) customers respectively.
Customers
Employees of SAP Contact Center
Also see other Products/Services by SAP Contact Center in:
FAQ
Find answers to the most often asked questions by users.
Who are the top SAP Contact Center competitors?
SAP Contact Center’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of SAP Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SAP Contact Center and 40,000 other technologies on the internet. You can also compare SAP Contact Center and its feature with top competitors here : SAP Contact Center vs Irene SAP Contact Center vs NICE inContact SAP Contact Center vs Coveo.
What is SAP Contact Center customer distribution based on company size?
What is SAP Contact Center market share in the cloud-contact-center-software?
What are the top countries that use SAP Contact Center?
What are the top industries that use SAP Contact Center?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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