Genesys Outbound
Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonment...Read more
Market Share of Genesys Outbound
Current Customer(s)
645
Market Share (Est.)
0.05%
Ranking
#33
Top Competitors and Alternatives of Genesys Outbound
The top three of Genesys Outbound’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Outbound
The top three of Genesys Outbound’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Genesys Outbound vs Wix
Genesys Outbound vs Zendesk
Genesys Outbound vs Freshworks
Genesys Outbound vs Agile CRM
Genesys Outbound vs Salesforce Service Cloud
Genesys Outbound vs Mitel
Genesys Outbound vs LiveAgent
Genesys Outbound vs Bitrix24
Customers of Genesys Outbound
Around the world in 2024, over 645 companies have started using Genesys Outbound as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States |     |
| PepsiCo, Inc. | 10,000+ | Purchase | New York | United States | |
| Discover Financial Services | 10,000+ | Riverwoods | Illinois | United States | |
| Altice France | 10,000+ | Paris | Ile-de-France | France | |
| Alcon, Inc | 10,000+ | Vernier | Geneva | Switzerland | |
| Canadian Imperial Bank of Commerce (CIBC) | 10,000+ | Toronto | Ontario | Canada | |
| Bank of America Corporation | 10,000+ | Charlotte | North Carolina | United States | |
| Tata Communications Ltd | 10,000+ | Mumbai | Maharashtra | India | |
| Habib Bank Ltd. | 10,000+ | Karachi | Sindh | Pakistan | |
| Australian Taxation Office | 10,000+ | Canberra | ACT | Australia | |
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Genesys Outbound Customers by Products and Services
The top three products and services offering customers that use Genesys Outbound for Contact Center are Insurance (57), Cloud Services (48), Credit Cards (34).
Customers
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Genesys Outbound Customers by Employee Size
The majority of Genesys Outbound's customers for the contact-center category fall in the company size of 10,000+ employees (192 companies), 1,000 - 4,999 employees (151 companies), 100 - 249 employees (68 companies).
Employee Size
Genesys Outbound Customers by Geography
The top three geographies of Genesys Outbound for contact-center are the United States with 246(49.90%), Australia with 46(9.33%), India with 43(8.72%) customers respectively.
Customers
Employees of Genesys Outbound
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Outbound competitors?
Genesys Outbound’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Genesys Outbound competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Outbound and 40,000 other technologies on the internet. You can also compare Genesys Outbound and its feature with top competitors here : Genesys Outbound vs Wix Genesys Outbound vs Zendesk Genesys Outbound vs Freshworks.
What is Genesys Outbound customer distribution based on company size?
What is Genesys Outbound market share in the contact-center?
What are the top countries that use Genesys Outbound?
What are the top industries that use Genesys Outbound?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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