Microsoft Dynamics 365 for Customer Service
Microsoft Dynamics 365 for Customer Service provides a unified platform that makes information available across engagement so agents offer the consist...Read more
Market Share of Microsoft Dynamics 365 for Customer Service
Current Customer(s)
1890
Market Share (Est.)
1.42%
Ranking
#3
Top Competitors and Alternatives of Microsoft Dynamics 365 for Customer Service
The top three of Microsoft Dynamics 365 for Customer Service’s competitors in the Customer Support Services category are Freshdesk with 88.84%, Wise with 2.44%, Chaport Live Chat with 1.19% market share.
Popular Comparisons
Top Competitors and Alternatives of Microsoft Dynamics 365 for Customer Service
The top three of Microsoft Dynamics 365 for Customer Service’s competitors in the Customer Support Services category are Freshdesk with 88.84%, Wise with 2.44%, Chaport Live Chat with 1.19% market share.
Microsoft Dynamics 365 for Customer Service vs Freshdesk
Microsoft Dynamics 365 for Customer Service vs Wise
Microsoft Dynamics 365 for Customer Service vs Chaport Live Chat
Microsoft Dynamics 365 for Customer Service vs Solvvy
Microsoft Dynamics 365 for Customer Service vs Onestop
Microsoft Dynamics 365 for Customer Service vs HelpSite
Microsoft Dynamics 365 for Customer Service vs ManageEngine ServiceDesk Plus
Microsoft Dynamics 365 for Customer Service vs Salesforce Desk.com
Customers of Microsoft Dynamics 365 for Customer Service
Around the world in 2024, over 1890 companies have started using Microsoft Dynamics 365 for Customer Service as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sogeti | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France |     |
| Majorel | 10,000+ | Paris | Ile-de-France | France | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| The Hershey Company | 10,000+ | Hershey | Pennsylvania | United States | |
| MSC Mediterranean Shipping Company S.A. | 10,000+ | Geneve | Geneva | Switzerland | |
| Wipro Ltd | 10,000+ | Bengaluru | Karnataka | India | |
| Avanade | 10,000+ | Seattle | Washington | United States | |
| Maricopa County | 10,000+ | Phoenix | Arizona | United States | |
| Canadian Imperial Bank of Commerce (CIBC) | 10,000+ | Toronto | Ontario | Canada | |
| UnitedHealth Group Incorporated | 10,000+ | Minnetonka Mills | Minnesota | United States | |
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Microsoft Dynamics 365 for Customer Service Customers by Products and Services
The top three products and services offering customers that use Microsoft Dynamics 365 for Customer Service for Customer Support Services are Consulting (98), Digital Transformation (91), Cloud Services (76).
Customers
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Microsoft Dynamics 365 for Customer Service Customers by Employee Size
The majority of Microsoft Dynamics 365 for Customer Service's customers for the customer-support category fall in the company size of 100 - 249 employees (338 companies), 1,000 - 4,999 employees (321 companies), 20 - 49 employees (287 companies).
Employee Size
Microsoft Dynamics 365 for Customer Service Customers by Geography
The top three geographies of Microsoft Dynamics 365 for Customer Service for customer-support are the United States with 829(52.17%), United Kingdom with 243(15.29%), Canada with 118(7.43%) customers respectively.
Customers
Employees of Microsoft Dynamics 365 for Customer Service
Also see other Products/Services by Microsoft Dynamics 365 for Customer Service in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Microsoft Dynamics 365 for Customer Service competitors?
Microsoft Dynamics 365 for Customer Service’s Top competitors in the customer-support category are Freshdesk, Wise, Chaport Live Chat. You can view a full list of Microsoft Dynamics 365 for Customer Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 for Customer Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 for Customer Service and its feature with top competitors here : Microsoft Dynamics 365 for Customer Service vs Freshdesk Microsoft Dynamics 365 for Customer Service vs Wise Microsoft Dynamics 365 for Customer Service vs Chaport Live Chat.
What is Microsoft Dynamics 365 for Customer Service customer distribution based on company size?
What is Microsoft Dynamics 365 for Customer Service market share in the customer-support?
What are the top countries that use Microsoft Dynamics 365 for Customer Service?
What are the top industries that use Microsoft Dynamics 365 for Customer Service?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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