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Zendesk Support

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Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides th...Read more

Social Customer Support
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Market Share of Zendesk Support

Current Customer(s)

3957

Market Share (Est.)

19.48%

Ranking

#2

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 77.24%, Brand24 with 0.98%, Sparkcentral with 0.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Sprout Social1569077.24%Zendesk Support vs Sprout Social
Brand242000.98%Zendesk Support vs Brand24
Sparkcentral700.34%Zendesk Support vs Sparkcentral
Modern570.28%Zendesk Support vs Modern
Vision Helpdesk530.26%Zendesk Support vs Vision Helpdesk
Attensity410.20%Zendesk Support vs Attensity
Brand Embassy400.20%Zendesk Support vs Brand Embassy
Engagor310.15%Zendesk Support vs Engagor
CX Company280.14%Zendesk Support vs CX Company
Buffer Reply260.13%Zendesk Support vs Buffer Reply
Swat.io260.13%Zendesk Support vs Swat.io
Blinger190.09%Zendesk Support vs Blinger
Cisco SocialMiner140.07%Zendesk Support vs Cisco SocialMiner
Zanroo130.06%Zendesk Support vs Zanroo
Airwoot90.04%Zendesk Support vs Airwoot
HelpSocial70.03%Zendesk Support vs HelpSocial
SoDash70.03%Zendesk Support vs SoDash
DigitalGenius60.03%Zendesk Support vs DigitalGenius
LiveWorld40.02%Zendesk Support vs LiveWorld
Bornevia40.02%Zendesk Support vs Bornevia
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Social Customer Support category are Sprout Social with 77.24%, Brand24 with 0.98%, Sparkcentral with 0.34% market share.

Zendesk Support vs Sprout Social

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Zendesk Support vs Brand24

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Zendesk Support vs Sparkcentral

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Zendesk Support vs Modern

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Zendesk Support vs Vision Helpdesk

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Zendesk Support vs Attensity

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Zendesk Support vs Brand Embassy

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Zendesk Support vs Engagor

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Customers of Zendesk Support

Around the world in 2024, over 3955 companies have started using Zendesk Support as Social Customer Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Merlin Entertainments Plc10,000+PooleEnglandUnited Kingdom
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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Facebook, Inc.10,000+Menlo ParkCaliforniaUnited States
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Accenture10,000+DublinLeinsterIreland
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Asurion LLC10,000+NashvilleTennesseeUnited States
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Continental10,000+HannoverLower SaxonyGermany
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LinkedIn10,000+SunnyvaleCaliforniaUnited States
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Adecco Group AG10,000+ZurichZurichSwitzerland
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Booking.com10,000+AmsterdamNorth HollandNetherlands
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Zendesk Support Customers by Products and Services

The top three products and services offering customers that use Zendesk Support for Social Customer Support are Technology (58), Ecommerce (44), Marketing (43).

Customers

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Zendesk Support Customers by Employee Size

The majority of Zendesk Support's customers for the social-customer-support category fall in the company size of 0 - 9 employees (969 companies), 20 - 49 employees (925 companies), 100 - 249 employees (545 companies).

Employee Size

Zendesk Support Customers by Geography

The top three geographies of Zendesk Support for social-customer-support are the United States with 1622(53.50%), United Kingdom with 347(11.44%), Canada with 205(6.76%) customers respectively.

Customers

Employees of Zendesk Support

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Also see other Products/Services by Zendesk Support in:

Help Desk And Ticketing
Social Customer Support

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Support competitors?

Zendesk Support’s Top competitors in the social-customer-support category are Sprout Social, Brand24, Sparkcentral. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet. You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Sprout Social Zendesk Support vs Brand24 Zendesk Support vs Sparkcentral.

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What is Zendesk Support customer distribution based on company size?

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What is Zendesk Support market share in the social-customer-support?

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What are the top countries that use Zendesk Support?

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What are the top industries that use Zendesk Support?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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