HelpSite
HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Market Share of HelpSite
Current Customer(s)
814
Market Share (Est.)
1.11%
Ranking
#17
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 16.16%, Help Scout with 11.06%, LiveAgent with 9.98% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11825 | 16.16% | HelpSite vs Gorgias |
| Help Scout | 8097 | 11.06% | HelpSite vs Help Scout |
| LiveAgent | 7304 | 9.98% | HelpSite vs LiveAgent |
| SherpaDesk | 5646 | 7.71% | HelpSite vs SherpaDesk |
| Zoho Desk | 5310 | 7.25% | HelpSite vs Zoho Desk |
| osTicket | 3871 | 5.29% | HelpSite vs osTicket |
| ConnectWise | 3788 | 5.18% | HelpSite vs ConnectWise |
| Spiceworks Help Desk | 2306 | 3.15% | HelpSite vs Spiceworks Help Desk |
| Front | 2146 | 2.93% | HelpSite vs Front |
| Oracle Service Cloud (formerly RightNow) | 1958 | 2.68% | HelpSite vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1754 | 2.40% | HelpSite vs OTRS |
| Chaport Live Chat | 1591 | 2.17% | HelpSite vs Chaport Live Chat |
| LiveHelpNow | 1250 | 1.71% | HelpSite vs LiveHelpNow |
| Kayako | 1195 | 1.63% | HelpSite vs Kayako |
| Helpshift | 1112 | 1.52% | HelpSite vs Helpshift |
| HappyFox | 1037 | 1.42% | HelpSite vs HappyFox |
| GrooveHQ | 810 | 1.11% | HelpSite vs GrooveHQ |
| SupportSystem | 711 | 0.97% | HelpSite vs SupportSystem |
| ManageEngine ServiceDesk Plus | 623 | 0.85% | HelpSite vs ManageEngine ServiceDesk Plus |
| UserEcho | 599 | 0.82% | HelpSite vs UserEcho |
Popular Comparisons
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Help Desk And Ticketing category are Gorgias with 16.16%, Help Scout with 11.06%, LiveAgent with 9.98% market share.
HelpSite vs Gorgias
HelpSite vs Help Scout
HelpSite vs LiveAgent
HelpSite vs SherpaDesk
HelpSite vs Zoho Desk
HelpSite vs osTicket
HelpSite vs ConnectWise
HelpSite vs Spiceworks Help Desk
Customers of HelpSite
Around the world in 2024, over 814 companies have started using HelpSite as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Lineage, Inc. | 10,000+ | Novi | Michigan | United States |     |
| Suncor Energy Inc | 10,000+ | Calgary | Alberta | Canada | |
| Bayer AG | 10,000+ | Leverkusen | North Rhine-Westphalia | Germany | |
| University Of Illinois At Urbana - Champaign | 10,000+ | Urbana | Illinois | United States | |
| Yahoo | 10,000+ | Sunnyvale | California | United States | |
| Harford County Public Schools | 5,000 - 9,999 | Bel Air | Maryland | United States | |
| Mount Holyoke College | 1,000 - 4,999 | South Hadley | Massachusetts | United States | |
| Blackboard | 1,000 - 4,999 | Washington, D.C. | Washington, D.C. | United States | |
| Government Of Newfoundland & Labrador | 1,000 - 4,999 | St. John's | Newfoundland and Labrador | Canada | |
| Royal FloraHolland | 1,000 - 4,999 | Aalsmeer | North Holland | Netherlands | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
HelpSite Customers by Products and Services
The top three products and services offering customers that use HelpSite for Help Desk And Ticketing are Saas (27), Artificial Intelligence (23), Machine Learning (20).
Customers
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HelpSite Customers by Employee Size
The majority of HelpSite's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (207 companies), 0 - 9 employees (193 companies), 100 - 249 employees (103 companies).
Employee Size
HelpSite Customers by Geography
The top three geographies of HelpSite for helpdesk-tools are the United States with 332(54.43%), United Kingdom with 66(10.82%), Canada with 41(6.72%) customers respectively.
Customers
Employees of HelpSite
Also see other Products/Services by HelpSite in:
FAQ
Find answers to the most often asked questions by users.
Who are the top HelpSite competitors?
HelpSite’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs Gorgias HelpSite vs Help Scout HelpSite vs LiveAgent.
What is HelpSite customer distribution based on company size?
What is HelpSite market share in the helpdesk-tools?
What are the top countries that use HelpSite?
What are the top industries that use HelpSite?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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